Refund policy

Refund & Return Policy

At Glam Pod, your trust matters. Since our products are still in development and will not ship until Q2 2026 (estimated), we want to make sure you feel completely secure when placing a pre-order.

Pre-Order Refunds

• You may cancel your pre-order at any time before your order ships for a full refund to your original form of payment.

• Refund requests can be made by emailing info@glampodbeauty.com with your order number.

Changes & Updates

• Delivery dates are estimates and may shift as we complete development and production.

• If the timeline changes significantly, we will notify all customers by email. You will always have the option to cancel for a full refund if you prefer not to wait.

After Your Order Ships

• Because Glam Mask and Glam Pod are personal care products, we cannot accept returns once items have been opened or used.

• If you receive a defective, damaged, or incorrect product, please contact us within 14 days of delivery at info@glampodbeauty.com. We will work with you to provide a replacement or a refund.

Transparency You Can Count On

• All product images shown before launch are mockups. The final design may vary as improvements are made, but product functionality will remain the same.

• We’ll keep you updated every step of the way until your order arrives.